Responsible gambling

As part of our commitment to providing a safe and enjoyable gaming experience, we take responsible gambling very seriously at Eagles Nest Casino.

We encourage all players to be aware of their betting habits and the potential impact that excessive or problem gambling can have on their lives.

Recognizing Signs of Problem Gambling:

Experiencing anxiety or stress when unable to gamble
Feeling a strong urge to keep playing, even if you're losing money
Hiding or lying about your gaming activities from others
Using savings or other funds intended for essential expenses
Neglecting relationships or work obligations due to gaming habits

Tools for Responsible Gambling:

Voluntary Spending Limits: Set daily limits as low as $50 or up to a maximum of $5,000.
Session Time Limits: Choose from 1-8 hours per session.
Cooling-off Periods: Take a break and opt out of gaming for 24 hours to several months.
Self-Exclusion Program: If you feel like you've lost control, exclude yourself completely and permanently.

Reality Check Notifications:

Every 30-120 minutes, we'll remind you to check your betting habits, providing an additional layer of protection against problem gambling.

Links to Support Organizations:

On-site information displays provide direct access to these valuable resources:

Problem Gambling Help Line
Addiction Services New Brunswick
Gamblers Anonymous Atlantic Canada
Canadian Centre on Substance Use and Addiction

Counseling referral services are also available through our Guest Services desk.

Exceeding Minimum Standards:

We go above and beyond minimum regulatory requirements by offering:

Multilingual problem gambling resources for a more inclusive experience.
Same-day processing of self-exclusion requests, ensuring quicker access to support if needed.
Mandatory responsible gaming training for all staff every six months, highlighting our commitment to education and player protection.

Additional Resources:

We encourage all players to seek help immediately if they recognize any signs of problem gambling. Early intervention can make a significant difference in taking control of your gaming habits.